Frequently Asked Questions

Many of our customers have specific questions about our professional carpet cleaning services. Here are just a few of the frequently asked questions we hear at ABA Cleaning

General Questions

HOW CAN I GET A QUOTE?

Simply visit the Contact Us page and send us an email. We will get back to you within the hour.

DOES SOMEONE HAVE TO VISIT MY HOUSE BEFORE I CAN BOOK A CLEANING?

Absolutely not! We wouldn’t want pushy sales people coming to our house so we would never do that to you.

ARE CLEANING SUPPLIES INCLUDED?

We will take care of all the cleaning products involved at no extra cost!

WHAT IF I'M NOT HAPPY WITH MY CLEANING?

Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.

Scheduling Questions

CAN I GET A SAME-DAY BOOKING?

We don’t guarantee same-day bookings.

DO I HAVE TO BE HOME FOR MY CLEANING?

Yes. We would need someone on the premises for us to gain access.

WHEN AM I CHARGED FOR THE SERVICE?

You are not charged until after the cleaning has been completed. However you will be quoted before we arrive at your house.

Cleaning Questions

DO YOU PROVIDE THE SUPPLIES?

Yes we do!

WHAT SERVICES DO YOU OFFER?

We offer Carpet, Loose-rug, Upholstery and Mattress cleaning. We cover Residential, Commercial and Domestic markets.

HOW MANY CLEANERS DO YOU SEND?

This will depend on the requirements of the job.

ARE ABA CLEANING COMPANY CLEANERS SCREENED?

Absolutely. The cleaners go through a screening process that includes a police background check, reference checks and in-person interviews. We also require significant experience in residential house cleaning to work with us.